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Virtual full time Office Manager/Client Service Manager - accounting / finance - job employment

City: Boston
Date: 14 Nov 2017
Category: Accounting & Finance

We are seeking an experienced admin/communications specialist, and talented college graduate, who enjoys the convenience of working from home 2+ days a week, who brings superb written/verbal communication skills, and who is looking for an autonomous support/operations and client service role.

This is an ideal role for a working parent who is a naturally warm and friendly communicator/organizer, highly trustworthy, polished, articulate, reliable, extremely accountable and experienced; mature and autonomously driven; seeking work/life balance in a full-time 40 hour/week position. We are interested in individuals who are able to make a long-term commitment and view this type of role as your professional calling.

The company is celebrating two decades of successful enterprise, and is a leader in its discipline as a small, successful business in the Boston and metropolitan area.


Office Management/Administrative
• Provide support to President (schedule in-office interviews, schedule interview preps, gatekeeper for incoming calls, etc.)
• Manage calendar (ever-changing, needs to be anticipatory of changes)
• Schedule and confirm meetings
• Coordinate complex interview schedules by obtaining candidate and client availability (call, email, text)
• Review, format and edit documents including resumes, contracts, thank you notes, etc.
• Develop and foster relationships with clients, candidates and vendors
• Perform background checks and schedule drug screens; check references
• Act as gatekeeper for incoming telephone calls; respond accordingly
• Respond to emails (Gmail) promptly
• Assist with screening resumes
• Maintain and organize files
• Format and edit job descriptions on website
• Maintain client/contact, candidate, and vendor lists in CRM
• Continually update position manual (passwords, contacts, processes, etc.)
• Familiarize new employees with the onboarding process (pay schedule, direct deposit, paperwork, timesheets, etc.)
• Check in and act as main point of contact for temporary and contract employees (answer questions and approve time off, help with questions and concerns, reach out to client contact, if need be)
• Keep track of and order office supplies - letterhead, business cards, paper, staples, stamps, beverages, promo material, etc.
• Package and mail job placement gift boxes
• Complete paperwork to update certifications (insurance, diversity, etc.)
• Additional responsibilities, as needed
• Make company bank deposits (usually about twice a week)

• Research latest trends in the job market and career related insights/suggestions
• Write monthly newsletter related to research
• Update and manage company website content (ensure all new jobs show up on site, ensure all links are working, add newsletter, post holiday closures, etc.)
• Post compelling advertisements on job boards
• Update company Facebook, Twitter, LinkedIn, etc. with latest job openings

• Excellent verbal and written communication
• Strong proofreading/editing
• Proactive and takes initiative
• Ability to multitask
• Strong attention to detail
• Deadline driven
• Maintains organized workplace
• Ability to deliver results quickly and accurately
• Upholds a sense of urgency
• Solution-oriented
• Tech savvy
• Someone who isn't afraid to pick up the phone
• Someone who can get things done quickly - thinks on their toes
• Rockstar proofreader - very, very detail oriented
• Resourceful - figures things out quickly on their own

Salary range is negotiable at 50-60k before bonus, 401(k), profit sharing, and benefits.
We are unable to accept non-US resident applications requiring sponsorship. All qualified candidates are urged to submit a confidential resume and cover letter in two documents.

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