The Click Depot is seeking a Project Manager with experience in customer service, WordPress Development, server integration and with the proven ability to develop consumer websites. You'll play a key role to ensure our websites are operating with excellence. Additionally, you'll be the liaison between our company and our customers. As a member of our digital team, you will play a key role in project coordination, roll-out, customer onboarding and follow up process.
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You must have an intense curiosity and passion for understanding the customer mindset and keeping up with technology, industry developments in digital, website and WordPress development, customer service and be able to apply those insights to continually improve the internal and customer experience.
â€¢ Uses specialized knowledge and skills obtained through experience and/or formal training to develop, maintain and expand our company's internal strength.
â€¢ Assigns tasks in company CRM to rest of project management team. Communicates deliverables and delivers final products and follows up with customers.
â€¢ Originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to assignments that are broad in nature.
â€¢ Resolves most questions and problems and refers new or unusual issues to a higher level.
â€¢ Routine contact with internal and external customers is required to obtain, clarify or provide facts and information.
â€¢ Experience in WordPress, CSS, php and up-to-date knowledge of modern HTML and JS.
â€¢ Self-motivating, self-directing, and an excellent organizer and communicator.
â€¢ This will require effective communication via phone and email for follow up on many occasions.
â€¢ Will work with project management team to communicate goals of each content management system to maintain template-based websites and will need to know HTML to maintain our hand-built sites.
â€¢ Experience with Photoshop also preferred, but candidate does not need to be proficient.
â€¢ Must be organized and able to multitask and manage time efficiently.
â€¢ Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
â€¢ Detail orientation to ensure quality standards are met without impairing workflow.
â€¢ Conceptualize and design materials creatively, accurately and on time.
â€¢ Work independently as well as collaboratively within a team environment.
â€¢ Use good judgment in making decisions.
â€¢ Analyze business processes and recommend solutions.
â€¢ Liaison between company and customer. Assists with developing, maintaining and managing web sites and digital marketing strategies.
We're looking for passionate project manager with developer skills who is excited about being the coordinator of new and current customer tasks. You'll work with everything from back-end HTML, CSS and JS to server-side C# and SQL. We don't expect you to know everything coming in, so we'll pair you with team members who will help you hone your skills. This does require you to be willing and capable of learning new technologies with a desire for growth.
We're looking for someone who is an excellent problem solver, communicator and innovator with a willingness to learn and the ability to work cohesively in a team environment. If you feel like you're up to the challenge of joining a fast paced environment filled with enthusiasm for improvement, please contact us to see if you're the right fit.