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Dental Computer Technician 2nd Shift - technical support - job employment

City: Denver
Date: 04 Jan 2018
Category: Technical Support

A Hardware and Network Support Organization is seeking a Full-Time swing shift Systems Administrator to provide remote and some onsite support to our clients. This role will troubleshoot and resolve issues relating to our customers' entire office IT infrastructure, including Desktop, Servers, Networking, VOIP Phones, Digital Imaging Equipment, and Practice Management Software. This is a field support role, and you will be responsible for providing excellent service remotely and some in-person visits at our client's offices throughout the Denver and Colorado Springs metro area. Excellent phone skills and customer service are required as you will work 90% from home. We are looking for someone with experience in the following
• 4+ years of hands-on networking support and troubleshooting
• Excellent customer service skills
• 4+ years Windows Server Administration - Terminal Services, Active Directory, Group Policy
• 4+ years Desktop Hardware / Software
• 4+ years Windows XP thru Windows 10
• 4+ years LAN, WAN and Wireless technology support
• 4+ years Firewalls and Routers support
• 4+ years network Printing support
• Solving problems onsite and remote through Remote Access tools
• Dental-industry specific experience is not required, but would be a bonus!
• Apple technology support is not required but is a bonus
• Ability to deal with all personality types
• Ability to work nights and weekends
• Ability to work longer than 8 hours if needed
• Ability to do what is needed to solve the customer issue
• Ability to serve the customer
• Terminate an Ethernet Cable end
• Run a low voltage HDMI or VGA cable through a wall, ceiling and Mount
• Respond to customer issues Quickly and efficiently
• We are a results based Company so results are what we strive for from our employees and give our customer
• Work environment can be very fast paced. Must be able to keep up with customer request and resolve in an efficient and time appropriate manner
• Your own PC
• Internet Connection
• Own a car
• Valid Driver license
• Pass an FBI Background Check
Our Values
Commitment: means you do what it takes to get the job done at work. Personally you are committed to achieving you goals no matter the cost.
Ethics: You have high moral integrity. You don't steal, lie or cheat. You take the high road whenever possible. These guide you through all acts of life.
Health: In order to be highly effective in this world you must take care of your physical and mental health. You are less effective if you don't.
Reliability: you can be counted on to be there when needed for the client and company.
Trust: Without trust the team cannot function effectively.

In order to be hired you must pass a background check. We also do random drug screenings. You must also provide 5 references from at least 3 professional references
iTeeth is a growing company that is seeking a hardworking independently motivated individual. We are in business to help others and support each other. We need someone who is detail oriented and can also work alone as well as in a team. Dishonesty and not being professional or courteous is not something we tolerate at this organization with each other or clients.
The organization was founded in 2010. But it began in 2006. We are seeking to expand our influence in the market place. We believe in hiring responsible mature adults who don't need to be babysat but, can be in entrusted to work from home alone. This company believes business in 2010 and beyond doesn't need to be conducted the way business was in 1920. We are a new age company operating in new ways and open to new age ideas. We are looking for the right team members to helps us learn from each other and grow.
This team is built on a few principles that we can't falter from. Here are some colors Red, Yellow, Green, Blue, Black, Purple, Orange, Gray, White, and Black. Please respond to this ad with the color Blue and your color that you like from that selection.

To start, will be a 90 day probation period. The job is Full-time $25K base Salary and $13 per hour that you bill that is billable. Billable hours are paid in addition to base salary. Mileage allowance is provided. You must have a smart phone, wired internet connection at home and a car with a valid driver license. You will go through an FBI background check. Average salaries are 40k+ Salary is dependent how many IT calls you solve so you set your salary. This average is based on billing 25 hours per week which is required to start please provide ideal salary requirements as well. This is for the swing shift which is 1pm to 11pm 1 hour lunch and two 15 minute breaks.

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